Garden Centre Associate: Retail

We’re looking for plant-loving retail superstars with a long-term commitment to take on key responsibilities involved in running B&K Garden & Landscape Supply.

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Core responsibilities include:

• Providing excellent customer service to all customers who enter the garden centre

• Processing transactions on our POS system

• Helping customers find requested products

• Plant care - ensure health & maintenance of trees, shrubs, annuals, perennials, edibles, houseplants

• Ensuring both indoor and outdoor merchandising/displays are consistently maintained to inspire our customers and maximize sales

• Maintaining inventory accuracy and identify/report low stock levels

• Assisting with receiving retail shipments, organizing and stocking shelves

• Customer carryouts, answering the phone, general housekeeping

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Qualifications:

• Previous cashiering/cash handling experience

• Strong customer service skills

• Previous garden centre experience/ experience in a horticultural role is an asset

• Plant knowledge (trees, shrubs, annuals, perennials, edibles, indoor plants)

• High attention to detail

• Ability to lift up to 40lbs and comfortable working outdoors in cooler and hotter temperatures, and able to stand for long periods of time

• Ability to multitask, adapt and cope with challenging situations

• Team player, excellent problem-solving skills, positive attitude, punctuality 

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Garden Centre Associate: Yard/General Labour

We’re looking for energetic people with positive attitudes to deliver friendly service to customers and provide general support around our store and materials yard.

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Core responsibilities include:

• Offering exceptional customer service, acknowledging & greeting all customers

• Assisting with receiving retail shipments, organizing & stocking shelves

• Customer carryouts, answering the phone, general housekeeping

• Assisting customers in the materials yard (weighing stone, helping with bulk products, etc)

• Maintaining inventory accuracy and identify/report low stock levels

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Physical Demands & Working Conditions:

• Standing/walking for 8 hours

• Bending, crouching, kneeling

• Lifting and/or carrying merchandise as required on a regular basis

• Primarily working outdoors

• Working in all weather conditions - rain or shine, warm or cool

 

Qualifications:

• Strong customer service skills

• Previous garden centre experience is an asset

• Previous experience driving delivery trucks, forklifts, farm tractors/loaders etc is an asset

• A willingness to learn how to operate the above machines if no prior experience

• High attention to detail

• Team player and excellent problem-solving skills

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Garden Centre Associate: Horticulturist

We're looking for plant experts who can help keep our plants in great condition and work with customers to deliver friendly service while explaining the features and benefits of garden plants and products.

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Core responsibilities include:

• Providing excellent customer service to all customers who enter the garden centre

• Plant care - oversee health & maintenance of trees, shrubs, annuals, perennials, edibles, houseplants

• Provide professional advice on selection, ordering, planting & maintenance of trees, shrubs, annuals, perennials, edibles, houseplants

• Helping customers find requested products or select plants that meet their needs

• Processing transactions on our POS system

• Customer carryouts, answering the phone, general housekeeping

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Qualifications:

• Horticultural certification or equivalent

• Previous experience working in a garden centre or nursery

• Strong customer service skills

• Sales experience is an asset

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